01 / Intake
Case intake and configuration
Case intake includes clinic and practitioner requests, physical or digital impressions, scans and attachments. Product configuration and tooth-level prescriptions sit alongside QR codes linking the physical case.
Medit Link integration and synchronisation support scanner-originated intake, automatically or manually, with product mapping to help prepare the draft.
02 / Production
Production and collaboration
Production includes statuses and stages, assignments, priorities, holds and alerts. Case conversations and production files stay attached to the work.
Lab, clinic and manufacturer handoffs include outsourced work, turnaround information and delivery expectations.
03 / Logistics
Logistics and traceability
Shipping workflows cover clinic-to-lab and lab-to-clinic shipments, shipment batches and labels through the Posti integration.
Physical case codes and component or increment tracking connect what is being made and shipped to the digital case.
04 / Commercial workflow
Fulfilment and invoicing
The platform includes a configurable catalogue, product options, tooth-level prescriptions and clinic-specific price lists. Live estimates give context while an order is configured.
Fulfilment-based invoicing, invoices and credit notes carry the work into billing, with VAT, payment terms and Maventa electronic invoicing.
05 / Clinic portal
Clinic portals
Branded portals bring practitioner and clinic access, case communication, files, status and delivery visibility into one place.
Custom domains, colours, logos and a multilingual interface let the portal fit the laboratory's customer experience.
06 / History & documentation
History and documentation
Case history and production records support auditability. Manufacturer information and custom-made device documentation stay connected to the case in supported workflows.
Documentation support continues to evolve with the rest of the platform.